Frequently Asked Questions (FAQ)

Materials & Specifications

Where are the bike frames and wheels made?

TAVELO carbon frames and carbon wheels are Made in Xiamen, China. Xiamen is known internationally as the “silicon valley” of carbon bikes and all carbon related peripherals surrounding high performance bikes.

Light Bicycle wheels and accessories are Made in Xiamen, China. Being around since 2011, Light Bicycle is one of the only fully integrated carbon wheels manufacturer in China, whereby they control everything inhouse, from carbon layup, CNC drilling, engineering, and sales. Light Bicycle is considered the best of the best in regards to carbon wheels that are Made in China.

Why choose carbon over steel or titanium?

When it comes to gravel racing and all-day performance riding, carbon fibre stands in a class of its own. Unlike steel or titanium, carbon can be precisely engineered at a molecular level — allowing frame designers to tune exactly where stiffness is needed for explosive power transfer, and where compliance is needed to absorb the relentless vibrations of off-road terrain. The result is a ride that is not only faster, but smarter.

It is also the lightest material available, meaning less energy spent fighting the bike and more energy spent riding it. Whether you're deep into a gravel race or hours into an all-day adventure, that weight advantage compounds over time — and you'll feel it when it matters most. Carbon isn't just a premium material — it's the most purposeful choice for the modern gravel rider who demands both speed and endurance from their equipment.

What grade of carbon is used?

Toray grade T800 and above carbon fibre is used in the GROW frameset, including the fork and seatpost.

How much does a Tavelo GROW frame weight?

Frame weights vary by size.
GROW in a size 490 (m) weighs 860g, and the fork weighs: 460g. Seat post weigh: 125g.
Combine weight: 1445g +/-3%

Can carbon be repaired if damaged?

Yes, carbon fibre frames are easily repairable, and the repair will be as strong as original.

What tyre size can I run?

The GROW can accommodate up to: 700X60mm front, and 700X55mm rear with 6-7mm mud clearance at the rear. It is optimised for modern gravel tyres.

Can I just buy the frameset?

Yes, we offer frameset only purchase, which includes frame, fork, integrated handlebar, seatpost, bottom bracket and thru-axles (F&R). Contact us for frameset availability.

Ordering & Shipping

How do I purchase a TAVELO GROW or Light Bicycle wheels?

• Direct from GravLAB website or

• Contact us via email (info@gravlab.com.au) or phone (+61 472 674 443) to discuss your requirements.

• Through our dealers (Coming Soon!)

We will guide you through available specifications, build options and current lead time.

How long does delivery takes?

Current lead time is around 2-3 weeks upon placing an order and payment of deposit (30%) for both bike frame and carbon wheels.

We will keep you updated throughout the process via email or SMS.

What shipping options do you offer?

We utilise trusted partners like DHL, Star Track and AUSPOST. Australian domestic shipping takes 1-2 weeks.

What payment method do you accept?

We accept:

• Paypal

• Credit card (Visa, Mastercard, Amex)

• Bank transfer (Australian dollars only)

• Alipay

Sizing & Fit

How do I choose the right frame size?

We recommend choosing based on stack and reach measurements rather than using traditional frame geometry numbers.

If you are not sure, contact us with your height, inseam and current bike details. We will recommend the best fitting frame and handlebar dimensions for you.

Is the GROW compatible with my existing components?

The GROW frame uses:

• Bottom bracket: Threaded BSA (68mm)

• Headset: 37- 46.9mm to 34.1 – 46.9mm

• Rear Axle: 12x142mm

• Front Axle: 12x100mm

• Derailleur hanger: UDH

• Seatpost: Proprietary aero seatpost

• Chainring clearance: Max 50T (chainline 47.5mm)

Warranty & Support

What warranty do you offer?

Every TAVELO frame (frame, fork, seatpost, and other parts provided with the frame at the time of purchase) comes with global lifetime warranty. This warranty is applicable from the date of purchase.

Every Light Bicycle wheelsets sold by GravLAB is covered by a 5 year warranty from the date of your purchase. If there are any manufacturing defects occurring within 30 days of the date of receiving the wheels, GravLAB is obligated to replace the rim(s) and also pay for shipping cost. If any manufacturing dects occurs after 31 days, GravLAB will replace the rim(s) and the buyer will be responsible for any shipping cost. (at our discretion, we may send you a heavier-duty version, if we no longer stock the rim you purchased – it could be an upgrade to a newer equivalent model at no extra cost).

Warranty Coverage?

TAVELO and GravLAB warrants that your frameset, including frame, fork, seat post, and other supplied parts, is free from any manufacturing defects. This warranty is exclusive to the original purchaser and cannot be transfer/assigned to the next buyer. The coverage period starts from the date of purchase.

Light Bicycle warranty is not transferable and only applies to the initial purchaser.

Terms and Conditions for both TAVELO and Light Bicycle?

This warranty is applicable only to TAVELO and Light Bicycle products purchased directly from GravLAB or our authorised dealers. Consumable parts/accessories such as hangers, cable stops, seat clamps, saddle clamps, spokes, rim tape, decals, stickers, pawls, and bearings are not covered.

Damage of the Tavelo frame incurred while using the frameset on a stationary trainer is excluded from this warranty.

Damages resulting from abuse, misuse, improper assembly, rental, insufficient maintenance, accidents, impacts, corrosion, aggressive cleaners, use with non-compatible components, and normal wear and tear are not covered.

Limitation of Liability?

GravLAB’s warranty is exclusive and in lieu of all other warranties, whether written, oral or implied. GravLAB is not liable for special, indirect, incidental, consequential, statutory, or exemplary damages.

How does the claim process work?

• Copy of the original receipt with buyer’s name, purchase date and serial number of either the frame or the wheelset

• Photograph clearly showing the serial number of the TAVELO frame (under the bottom bracket) and serial number on the rim bed of the Light Bicycle wheel.

• Photo of the whole bike from left and right sides, or

• Photo of the whole wheelset from left and right sides

• GravLAB aims for a quick resolution, and by providing the requested information with high-resolution photos ensures a swift process.